Delivery and logistics

Morning delivery is always valid for the day of the meal. Therefore, for morning delivery, when ordering, please specify the day before (the day of cooking), rather than the day you want the meal.

If the courier is not able to reach you (you are not picking up / not responding), he will automatically take your boxes after all deliveries or the next morning to the delivery office at Truhlářská 29, Prague 1 - open 24 hours (you need the door code, which the courier should send you) - shipping fee 150,- CZK. You can pick up the boxes here anytime within two days of delivery. Therefore, if you know that you will not be able to be reached at the address, please let us know in advance on the number: +420 246 034 084 indicated in the text message notifying you of the time of delivery or +420 731 040 508, or fill in the note during the order with an alternative contact who can take the boxes for you when you are not available.

Morning delivery :
For the morning delivery option, we recommend a program without breakfast. Your food may be delivered outside of the time window and usually with a delay, which unfortunately we cannot control based on traffic. Therefore, if you have a program that starts with lunch, we know that you will not be in a hurry for your bag and it can possibly be delivered promptly to another location. If you choose a morning delivery with a programme that includes breakfast, it may be that the courier will not arrive on time. We recommend choosing evening delivery, or a choice of several of our pick-up locations. Thank you for your understanding.

All delivery times are approximate.

For questions and requests regarding delivery, please text/whatsapp to +420 731 040 508.

If you are not sure if we deliver to your address, send us your postcode and we will be happy to verify delivery.

Delivery prices

Prague evening delivery: 49 CZK / day

Prague morning delivery: 69 CZK / day
Prague - outer Prague: 89 CZK / day (postcodes starting with 2XX XX)
Pick-up points: for free

Delivery zones

Delivery time:

Evening delivery Sunday to Thursday between 17:00 and 22:00.

Morning delivery Monday to Friday between 6:45 and 10:00 (Prague).

Delivery outside the designated zones is not possible. You can use one of our delivery points.

Prague, morning delivery & around Prague

Pick-up points

MyChef Kitchen pick-up points are open non-stop. You will receive your access code after ordering the program.

Boxes must be picked up at external pick-up points during opening hours. Boxes will be ready for pick up at the pick-up points around 17:00. Once the boxes are ready for pick up, you will receive a text message informing you that you can pick up the boxes.

For more information, please see the FAQ